Terms of Service

1. Service Description

Handler ("we", "our", "us") provides a live court-search service for padel courts. Our service checks real-time availability across booking platforms and shows you what is free. You book and pay for the court yourself at the venue.

2. Account Requirements

To use Handler, you must:

• Be at least 18 years old
• Provide accurate information when creating a Handler account
• Optionally link a booking-platform account (e.g., Peakz) to see member-only availability

3. Service & Fees

Handler currently offers a single service:

• Smart Search (Free) - Search all clubs live and find availability. You book yourself at the club.

Smart Search is free. Court fees are charged directly by the venue when you book with the club.

4. No Guarantee of Availability

Handler does not guarantee that any specific slot will be available or that our service will successfully book a slot. Court availability depends on the venue and other users. We are not liable for missed bookings or unavailable slots.

5. Account Credentials

You authorize Handler to use your provided credentials to access booking platforms on your behalf. Your credentials are encrypted and stored securely. You are responsible for maintaining the security of your Handler account.

6. Cancellation & Refunds

Handler service fees are non-refundable once a booking is successfully made. Court booking cancellations must be made directly with the venue according to their cancellation policy.

7. Termination

We reserve the right to suspend or terminate accounts that violate these terms, abuse the service, or engage in fraudulent activity.

8. Contact

Questions about these terms? Contact us at info@handler.gg