Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account information (name, email, password)
• Booking platform credentials (e.g., Peakz login)
• Booking preferences (venues, times, duration)
• Payment information (processed securely via Stripe)

2. How We Use Your Information

We use your information to:

• Provide our booking automation service
• Process payments for successful bookings
• Send notifications about bookings and available slots
• Improve our service and user experience
• Communicate important updates

3. Credential Security

Your booking platform credentials are encrypted using industry-standard encryption (AES-256) before storage. We only access your linked accounts to perform booking operations you have requested. We never share your credentials with third parties.

4. Data Sharing

We do not sell your personal information. We share data only with:

• Payment processors (Stripe) to handle transactions
• Booking platforms (Peakz) to execute bookings on your behalf
• Service providers who assist our operations (hosting, email)

5. Data Retention

We retain your data for as long as your account is active. Booking history is kept for 2 years for reference. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies or share data with advertisers.

8. Contact

For privacy-related questions or to exercise your rights, contact us at info@handler.gg

9. Updates

We may update this policy from time to time. We will notify you of significant changes via email or through our service.